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DonnaMarie

Italy

1 Reviews
3 Reads
0 Useful

1 review

Lumarysmart

Great customer service and professionalism…

I purchased the outdoor lights because I was impressed with all the color options and being able to assign a different color to each light. When I attempted to connect the lights to the Lumary app, I ran into difficulty connecting the app to my Wi-Fi. I reached out to Lumary's customer service and Jing was there to assist me. Jing has been with me the entire time to help troubleshoot possible ways to fix this issue. Jing sent to me replacement parts and also worked with me step by step in trying to identify what could be the problem. I am very impressed with Jing's professionalism and with the company's ability to stand behind their product.

2026-06-09