Believe the 1 star reviews!
Ordered 2 sterling silver rings in June, received rings about 3 weeks later. This was my second purchase (first was about 3 years ago, loved my ring but sadly lost it at Disney) after about a week I noticed the stone getting cloudy. I would have to clean the ring at least once a week. Fair enough for the price point (300ish for 2 rings). We’re now in October and both rings are tarnishing and cloudy. I have to clean the rings multiple times a day. Brought in to a jeweler thinking it’s me, and he confirmed, you didn’t get what you paid for. Reached out to Lane Woods and asked what could be done. They advised sending it back for an exchange or refund. I mailed the rings and emailed tracking and asked for the refund, because for 300ish dollars I shouldn’t be cleaning my rings a few times a day. The email back stated ooops sorry for the inconvenience, we can only exchange the items because it’s been too long. It’s been 3 months of me having the rings…I’d like a refund. They’re refusing and did not make the correction until AFTER the rings were being sent back. At this point I feel like I’m out of pocket for the money. But I can at least warn others…don’t expect these rings to last more than a month or so. And don’t expect to get what you see written on the website. 😔 Update: I was sent a new and improved ring! It is now a month old and can’t be worn as the silver has all come off. Lane Woods reached out to know if I’m satisfied and to ask me to take down my review. Now I have a second 300$ set of rings that can’t be worn. I’ll keep the review up. And judging by their 2.9 star rating…others are getting scammed also. Never again!