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Ian

Canada

1 Reviews
3 Reads
1 Useful

1 review

hidizs

I have purchased a Hidizs S9 Pro early…

I have purchased a Hidizs S9 Pro early this year. The first day of use was Ok.I found the DAC got very hot and the balanced output didn't work very well (have to turn down the volume of the source to avoid distortion). However, after 9 months of less than normal use, the device started to make static noises. I tried to seeking for assistance and the support was not very helpful. When I asked for warranty coverage, the after sell sent me instructions which I have to pay for shipping from my end and responsible for any costs (in case of misuse) and any custom costs ... Etc. which might end up costing almost the same as you buying a new one when it is on sale and all the waiting time and hassles. Basically, the warranty is useless. I definitely will not recommend anyone to buy from this company based on my experience

2024-10-14VerifiedHelpful 1