Terrible Customer Service!
Beware of this seller!!! Updated I would not ever buy from them again! I purchased five items from them in Sept 2024. Four of five items were too large so I have been trying to contact them to get a return authorization, as recommended on their website. The telephone number on the web is a fake number and the Customer Service email is useless! I have written to them 6 times in 5 days and no reply!!! Terrible experience. Do not get tempted by their cute styles! The same skirt I purchased could be found on Taobao for 1/5 the price I paid. Stay away from this business who is not registered with the BBB. Update! The day after I write this review, customer service got back to me. They offered me 1/4 of my purchase costs to keep my items so that I don’t have to go through the trouble or expense of sending back my items to them. However, they would not give me a shipping address to return the items to. Thus, it makes it impossible to check the shipping cost at the post office. At this point, I chose to get the partial refund in an email to them. Shockingly, they promptly refunded my PayPal account the very next day. I would still not buy from them again since the return process appears to be a dead end.