The FAQ on the website is a lie
The FAQ on the website says "all our orders must be finished within 24 hours" try I had to reach out to the customer service chat over SEVEN times for updated timelines. Every single time I asked for an updated timeline the estimate was well over the supposed 6-hour minimum for orders to be restocked. Moreover I actively worked with the customer service to expedite my order soon as I could, but it's been over 24 hours since I originally contacted them and over 36 hours since I placed the original order. This level of ineptitude is completely unsatisfactory. Edit: I work in the tech industry and acknowledge some delays in sourcing, however the website clearly lines their expected delivery times and my order along with many others have gone well beyond 24 hours. If there's proof it's going to be over 24 hours you need to update your website to reflect this immediately.