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Xueyan Smart

United Kingdom

1 Reviews
1 Reads
1 Useful

1 review

Pinkoi

If you value your hard earn money, don't buy from them!

I should have read the review here before purchasing from Pinkoi. I ordered a total of £120 goods which I shouldn't have needed to pay for extra import VAT, for some reason the seller decided to declare the parcel as gifts instead of commercial goods, I ended up having to pay for the extra fee. I then contacted their costumer service letting them know the situation, they kept telling me that I am the one that's responsible for the extra tax! I would be if I was the one that asked the seller to declare my parcel as gifts but I didn't and it was not stated on her website either! Why should I pay for someone else's mistake! Plus, its illegal to declare commercial goods/sales goods as gifts! Not only she's done something illegal, but I am the one that having to pay for it! Not happy with the situation at all!

2025-02-04Helpful 1