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Tim Fox

United Kingdom

1 Reviews
8 Reads
0 Useful

1 review

Orbio World

Impressive support great product

I was sent an unbranded blunt knife from Matsato and my bad reviews reflected this but to be fair the support management reached out to me and they replaced the knife with a branded version and the first thing I did was cut my finger getting it out of the box, it is definitely sharp. I must say though Matsato rectified my concerns quite admirably, even giving me a pair of Matsato scissors by way of an apology, which my wife loves. Overall very impressed with the company after a bumpy start and super impressed with the replacement knife, just keep your fingers clear!

2026-03-16