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Xdor Digital

United Kingdom

1 Reviews
3 Reads
0 Useful

1 review

weDevs

Be Careful, Poor Product, Fraudulent Policy.

We bought license for 5 websites of their products weDocs dot Co and I have a big struggling with them as support and their plugin. Their weDocs Plugin not optimized for mobile and all texts are carried across two lines or go off-screen, making it impossible for users to work on the phone. Regarding their support, there is none. Indeed they are undetectable. If you try to contact them through their form on both the weDocs and weDevs websites, as well as their emails such as, support(at)weDevs(dot)com and hello(at)weDevs(dot)com, you will most likely receive an automatic email and no one will contact you again. I have never met a so bad support in my life. So I can't even download the invoice for to pass to my accountant because another theirs app named, Appsero, is not connected to the confirmation email they send you upon purchase to download the invoice. And you click to download the redirected link says that is not linked services. So impossible to download your invoice. Obviously their infrastructure is very poor and down and now I'm going to have to drink a glass of water for $99. I tried to leave a review like this to help people in the future to know what they will be facing with this company and their products, the review was on the WordPress(dot)org site, Interestingly they immediately responded to the review saying that everyone has preferences about their bad mobile experience :D and that they had not received any inquiry from me, which is absurd because my email is full of attempts to contact them. And the next day they had deleted the review from the site which speaks of their fraudulent policy and concealment of actual information. Even writing this I'm thinking that you can hardly find a bad review for them on the web, which is very strange and suspicious init... I hope this review helps you all, because I won't be able to deal with them because they just ignore you or their structure does NOT work in favor of their customers.

2024-12-16