This company is a total scam
This company is BS, I signed up with a new puppy as the price seemed reasonable for an at home plan. There was no indication in the purchasing agreement that it was a subscription and you would be charged $119 USD after 6 months, unless you scroll through a ridiculous amount of fine print. There is no account page on their site so you wouldn't even know you had a payment schedule or the amount due after 6 months. I got charged this morning and their customer service is a complete joke. This company is deceitful and a complete scam. They even indicate in their bs refund policy they are going to charge you without warning, if that doesn't scream FRAUD I don't know what does. Editing my review, it took some back and forth but I managed to get a refund. Still leaving 1 star as the experience was still awful. I also wanted to point out that I purchased a 12 week plan, why would anyone need a subscription every 6 months for something that should be completed in 12 weeks. I honestly don't know which of my several points finally had them agree to a refund, but I am appreciative they granted it.