I had at least 30 flights with Hainan…
I had at least 30 flights with Hainan airlines. Always used to excellent. I thought at least found an airline which is genuinely good. However,Hainan recently started to follow the footsteps of typical 3rd class airlines. We all know, what other air lines do. Hainan has gone one step ahead. Almost empty flight . Flight attendants try to sell empty seats. First time in 5 years flying with Hainan, felt like Hainan become a begged airline to make extra money . Staff attitude also has changed significantly. It is very sad to see an excellent airline turning into a 3rd typical airline. A few cabin crews also adapted to speak a bit louder than usual. I have been told by a flight manager, this is Hainan new policy!