Being in the Customerservice industry…
Being in the Customerservice industry in a call center for over 20 years, I can truly say that your representative, Jesse, went above and beyond in every category imaginable. Not only was he, professional and courteous, he was also relaxed and extremely knowledgeable. I explained my situation to my questions, and not only did. He answer the questions, but he went above and beyond, and did some research and called me back, setting me up with more than I had expected. Definitely a keeper, this guy gets it. He relates immediately. He troubleshot issues that were simply questions, and more than satisfied my hopes. Both the initial phone call that I made, as well as the call back that he made to me, totally assured me that I was making the right decisions in doing business with your company. Please let Jesse know that my appreciation for his customer service will be remembered fondly.