Brand new scooter(zero miles) is…
Brand new scooter(zero miles) is pulling from side to side and I’m afraid to go over 20mph.after sending them videos Company doesn’t want to replace or fix an issue and this is what they write back to me “ Hello there, If it is a serious problem that will affect the safety of cycling, I believe that it can be reflected through videos or pictures anyway, however, we weren't able to see what was wrong with the video you provided, we are not able to provide after-sales service through your feelings, and we don't accept exchange in this case. Hope you can understand.”