It took 3 weeks to receive a pair of…
It took 3 weeks to receive a pair of ballet flats and when they arrived, they had a strap that was sewn in twisted, so my daughter couldn't wear them. I saw that they ran small, so I ordered a size up, but they were still way too small. There was also dried glue all along where the sole joined the shoe. I sent images to get our refund, but they made us also go through the trouble of returning them to get the refund, even though it was very clear that the strap on one shoe was sewn in twisted. And it did take them well over a week to respond to my initial email.