Horrible product, horrible service.
Horrible product, horrible service! Product does not look at all like it does on the website. Trying to return item and I’ve let them know the item didn’t fit as I expected and all I got back was multiple emails asking why they didn’t fit. Finally after a few emails about the fit they finally said I was responsible for sending the item back to China. They provided no return slip and sent me an address in China to send the return. The cost to return something to China is crazy! They finally offered to cover half my return cost but will only refund my money when (and if) the item gets to China. I have no confidence I am getting any of my money back so I’m better to take the loss on the pants and donate them. I’d lose WAY more money trying to return them. I am definitely NOT a return customer!!
