Horrible (non-existent) customer service
Edited after their reply because there is no option to reply back. I wrote once through your forms. And I got a reply from your customer service (after a few days) asking me for more details. I replied to them again immediately and from there, silence! I kept replying multiple times, asking for an answer, which I have never received. Saying that your didn't get any email from me is a lie! I can't believe it. I was writing from different emails. If you search with my name, you will find me for sure. I had a great housesitting experience but a horrible experience with Nomador customer service. It's basically non-existent. I couldn't find my account and nobody would reply from their customer service. Also, just now, I found a charge for subscription renewal, which I never authorized, and I didn't even receive an email notification of said renewal.