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JOHN C.

United States

1 Reviews
3 Reads
0 Useful

1 review

Ace Ticket

Still have not received my tickets.

I bought tickets on Thursday 11/7/24. On Monday 11/11/24 I still had not received my tickets so I called to inquire about the status of.my tickets. I ended up talking to a very rude, condensing, and very unprofessional representative who explained to me like i was a 5 year child why the tickets were not available and just read the policies and procedures of the ticket brokering business works, rather than try to communicate to me with any empathy like was a valued customer. This person should not be in the customer service business. Still do not have my tickets even though I paid for them 4 days ago, and was basically treated like I was an idiot because I didn't understand all the nuisances if the ticket brokering business.

2024-11-12Verified