Impressive support
After an initial delay in getting a support response, the team did eventually get back to me and helped me on the spot! - After being unable to get the plugin working after the FCPX update, they called me in the UK and took over my computer screen and were able to diagnose and fix the problem. I honestly am so grateful for what they did for me tonight at a moments notice. Really pleased as the problem was a tricky one to solve and couldn’t have for it myself.