Absolutely terrible customer service…
Absolutely terrible customer service and a scam company. I ordered two toothbrushes and one showed up dead. I emailed their customer service and they responded initially asking for multiple photos and a video of the broken brush, I sent it all, then they ignored me for almost two months. I eventually disputed half the charge with my credit card company and Oclean sent them incorrect and incomplete information, which lead my credit card to close the case in their favor, somehow. I’m once again trying to email Oclean now and they’re sending me incorrect bank statements and absolutely gaslighting me that I already got my money back- which is WRONG! This is a total scam company.