It was great for me
I feel sorry for everyone who had a bad experience with this airline, but my experience was great! I had two flights and it was my first time traveling internationally. The first flight was around 15 hours, from Seattle to Beijing. I had plenty of leg room and one of those little tvs to keep me entertained. Before I even sat down, each seat had a small pillow and blanket for you to use and they handed out a small bag of toiletries, which included a sleeping mask, a tooth brush and tooth paste, and fresh socks. They handed out menus for what we could eat on the flight and there were 2 meals and snacks and drinks offered throughout. All the staff were very nice and spoke enough English to get what you need. The seat was comfortable and the food was DELICIOUS??? Like, I didn't know plane food could be that good. My second flight was from Beijing to Osaka and it was a short 2 and a half hours, but they all gave us a small meal, which was yummy.