Amazing, fair support; product quality good (in my case)
I recently received the zip up hoodie I ordered and the quality seems very good. I really like the art as the liquid topography design is very unique, I could not find anything similar looking being sold in europe (or elsewhere). Upon confirmation that my order finished production and had been shipped I noticed it was was sent with the wrong shipping service; a technical issue lead to it being labeled for and handed to USPS instead of the premium option I selected. When I contacted customer service my hopes were low that I would achieve a satisfying outcome, but was pleasantly surprised that I was met on eye level with understanding and fair compensation. "Your satisfaction is our #1 priority" was not just marketing talk without according action, at least in my case. Thanks again!