Two eSIMs both didn’t work on arrival
have been a customer since 2023, before their web redesign. The app and website are a bit worse now, but I do like being able to order a sim for a custom amount of days/GB. Sadly when I did this it didn’t work when I arrived in the new country. So I’m a bit hesitant to order it again. The customer support did refund me after a few emails back and forth, so this was OK.