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Kenny George

United Kingdom

1 Reviews
3 Reads
1 Useful

1 review

Otis Elevator

Absolutley shocking customer service

Absolutley shocking customer service Service managers do not even reply to phone messages, service dept agents “ programmed” to lie and promises to call back which never happens Stock answers “ I’ve left a message with engineer and he will get back “ of course this never happens They charges are huge and within days we have to call again for the same fault Deny that we have informed them of time windows deny we have given phone numbers Dreadful and rude to boot

2024-12-06Helpful 1