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Laia

United States

1 Reviews
3 Reads
0 Useful

1 review

BodyCandy

Buyer Beware

So I gave them a 2. this is why Customer service is VERY important. They are not good at it. I purchased two seperate orders because I saw something else I wanted and bought the same things again adding the new item thinking I could cancel. Unfortunately, after I purchased it I reached out to customer service and they said I can't cancel once i hit submit. So, then he says but you can return it for store credit. WEll that only helps me if I intend to buy from them again. Then I spoke to another agent and guess what? I have to pay for the return shipping as well. So now i'm stuck with 4 of the exact same nose ring! I will not be ordering from them again and I'm warning everyone else not to either. I don't care how good some product is... if you suck at basic customer service you lost my business. Clearly you don't stand by your products. SHAME!

2026-02-06