Singapore
Vodien refused to diagnose when WP Rocket suspected my hosting speed was an issue. My backend slowed to a crawl. When I went to a different hosting provider, my speed shot up! Suffered unnecessarily for a time. I previously posted a review here & left my case nos hoping Vodien would sit up but they didn’t bother to follow up. Sigh.
Before my domestic helper was admitted to Singapore General Hospital, I called FWD to ask for advice. I was informed that I did not have to fork out cash upfront. However on the early morning of the admission, the hospital demanded an immediate down payment of S$15,000 or a letter of guarantee from FWD before allowing my helper to undergo the surgery. It was stressful & suspenseful as we were made to wait. Finally the staff reluctantly admitted my helper who was the last of all the patients to be processed. Thereafter the claim was promptly paid up. I was impressed with the speed of payment and the clear and simple language used in the insurance policy. Other than my initial problems with the hospital, I had a pleasant experience with the claim process and highly recommend FWD.