DO NOT PURCHASE FROM THIS COMPANY!!!
DO NOT PURCHASE FROM THIS COMPANY!!! I ordered 4 garlands on 9/11/24 as their website says advised international delivery would be 7 to 15 days. It is currently 13/12/24 and the order hasn’t arrived. Like other reviewers are initially had problems with them withdrawing significantly more than the website exchange rate suggested at checkout, so contacted them immediately to cancel the order. The order wasn’t cancelled and shipped a few days later anyway. I’ve since been in contact with them a further four times to request a refund due to the delay in delivery (I’m currently on 33 days and counting - tracking updates stopped completely a week ago.) Although the company does respond to my emails, it’s only to tell me to keep waiting for the parcel to arrive. I ordered is seasonal goods that are no longer relevant due to the delay in delivery, which has taken more than double the maximum duration they suggest online, and they overcharged in the first place. I will continue to request a refund, but would just advise others not to bother ever ordering from them if you don’t want to be overcharged and receive nothing!