Our first Ryobi weed wacker broke in 2…
Our first Ryobi weed wacker broke in 2 areas. People at Home Depot said they would replace it if it was under warranty, which it was. But they didn’t. So we bought a new one. We used it 1 time and the wire didn’t last 15 minutes before it broke. So I went to reload it. You had to push the wire thru 1 hole and it was suppose to go thru the other hole opposite it. Good luck!!! There is no guide on the inside to be able to get the wire out the other hole. I tried for 15 minutes to get it to go thru the opposite hole. Never went thru. It just floated somewhere in the middle of the head. So I called customer service and they said to go to Home Depot to have someone there put it in. Are you kidding. Whoever invented this 2 hole thing needs to have their head examined. You can’t even use thing because you can’t get the wire out the other hole. It just bounces around on the inside of the head. I am so frustrated. It’s the stupidest thing I ever saw. They need to take it off the market. It’s like threading a sewing needle with a piece of yarn. Don’t buy one you have to push wire thru 2 holes. It doesn’t work.