Prescribed a Harmful Medication
I, male 21 years old, reached out to a dermatologist from Apostrophe for hormonal acne treatment. The dermatologist that put together my treatment plan prescribed me oral Spironolactone, and for those that don't know, this medication is an anti-androgen, meaning males should not be taking it because it basically destroys testosterone. It was not explained to me that this medication was an anti-androgen until after I had already paid the $200+ for the entire treatment order. I googled the medication for myself only to learn it would be harmful for me to take. After reaching out about getting the order cancelled, my request was ignored and instead I was removed from the system entirely. They cancelled my treatment plan altogether but would not refund me for the order I already placed and wouldn't cancel the order. After reaching out to the customer support email multiple times, I never got a response. This absolutely felt like medical malpractice. One quick google search shows that this medication should not be taken by males. I also reached out to my primary care provider about it as well to see if maybe it would be okay and she as well told me to not take the medication because it would be harmful. I lost $200+ for this.