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Jerry Pence

United States

1 Reviews
6 Reads
1 Useful

1 review

AutoProtect USA

Wasted money for warranty repair(Thieves)

My wife took her car to a dealership for oil change and general maintenance check over. The dealer found that the rear wheel bearings were bad on both sides. I purchased extended protection from AutoProtect, it was costly but it was worth the added protection on the car. The dealer called these people and the first words out of their mouth was if it had been in an accident or if the suspension had been altered. Then they(AutoProtect) called my wife with all kinds of questions about the car that there wasn't any reason for, wheel bearings go bad from wear, I could tell that they were fishing for a way to turn down the repair that we would have to pay out of pocket. That is exactly what happened and the reason it was turned down was that the car had been that way for 2 months and would not cover it. This was not the first time with these crooks, we had a previous repair on the car and went through the same run around then. I should have cancelled the agreement with them then but I just thought that it was just the person we were dealing with. This company did pay for that repair after going through a lot of unnecessary hassle, I will never deal with this company ever again, they are untrustworthy, crooks, they will not pay for your repairs. THIS COMPANY should not be in or allowed to continue in business, they SUCK!

2024-12-16Helpful 1