Customer support is non existent
Customer support is non existent. Our camera has been or for 5 days. They don't return phone calls, they dont' return e-mail, their online Scooby AI is totally worthless. They claim 24x7 support but try calling off hours and the message clearly states they are NOT 24x7. I'm still waiting for someone to fix our camera or give us a refund. No responding is unacceptable. Shortly after leaving this review customer service did reach out to me and helped me resolve my issue with the camera. I'm still not happy with level of service or being ignored but they did finally make it right and I appreciate that. 7/30/26 Things have been better and so far working as expected.