TATaylor & Francis Group★★★★★
This level of service is unacceptable.
I am extremely dissatisfied with the delivery service and overall experience with Routledge. My book was initially declared lost by UPS, and I had to spend hours filing complaints to eventually locate it. As the customer, I had to handle this entirely on my own, while Taylor & Francis Group, the sender I contacted, offered no assistance. This level of service is unacceptable.
2024-12-20Helpful 1
RORoutledge★★★★★
This level of service is unacceptable.
I am extremely dissatisfied with the delivery service and overall experience with Routledge. My book was initially declared lost by UPS, and I had to spend hours filing complaints to eventually locate it. As the customer, I had to handle this entirely on my own, while Taylor & Francis Group, the sender I contacted, offered no assistance. This level of service is unacceptable.
2024-12-20Helpful 1
