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Dan Encell

United States

1 Reviews
0 Reads
1 Useful

1 review

Pacificozy

Horrible experience!!!

I ordered a sweatshirt. It arrived in the wrong color. No problem so far - that happens. When I contacted them to exchange it the horrors began. Over 15 emails back and forth so far on a simple exchange request (I still have the sweatshirt in the original shipping package so it should be easy) the only responses have been offering a small discount if I keep the wrong colored shirt. Absolutely no way to return or exchange it is offered. Their email responses are pre-written and have nothing to do with my desire to exchange. This company has horrible business practices!!! I would never do business with them again and would warn anyone else to stay away. There are plenty of reputable clothing companies out there but this isn't one of them. FB should remove their ads immediately.

2024-12-23Helpful 1