Dont Fall For The Marketing
My order was delivered on Nov 14th, and I opened it on the 16th. I emailed them right away to let them know I was missing a Foaming Hand Soap refill tablet and a Multi-Surface Cleaner refill tablet. The tin for the Laundry Detergent also had two dents in it, and the toilet bowl cleaner tablets were completely crushed. Blueland’s customer service was excellent. They were very responsive and sent out replacements the next day. They did ask for the batch numbers from the tablets that did not survive, which I provided on the 19th. The replacement items arrived on the 23rd. Overall, the replacements arrived within about a week and without any hassle. My order was for a Clean Suite Kit, which included: Foaming Hand Soap (1 Forever Bottle + 1 Refill Tablet) Dishwasher Detergent (1 Forever Tin + 60 Refill Tablets) Free & Clear Laundry Detergent (1 Forever Tin + 60 Refill Tablets) Toilet Bowl Cleaner (1 Forever Tin + 14 Refill Tablets) Powder Dish Soap (1 Forever Shaker + 1 16 oz Refill Pouch) Multi-Surface Cleaner (1 Forever Bottle + 1 Refill Tablet) Bathroom Cleaner (1 Forever Bottle + 1 Refill Tablet) Glass + Mirror Cleaner (1 Forever Bottle + 1 Refill Tablet) Unfortunately, the products themselves were well below my expectations. There were no instructions included in the box, so you are simply given tablets and expected to know how to use them. I had to resort to YouTube to find basic guidance for several of the products. Overall, the powders and tablets were consistently weak. I would not recommend purchasing from this company unless they begin including clear instructions and significantly reformulate their products. Hand Soap: Very little foam and an overly thin consistency. Unpleasant to use. Glass Cleaner: Extremely weak and less effective than a basic water and vinegar solution. Dishwasher Tablet: Required a hot wash cycle to dissolve properly, which ended up warping some of my plasticware. Toilet Bowl Cleaner Tablets: They foam up and smell nice, but the cleaning performance is comparable to using a small amount of bleach, which makes them poor value. Multi-Surface Cleaner and Bathroom Cleaner: Far too diluted. These might have worked if they were much more concentrated. To top it off, I received six or seven follow-up emails asking me to leave reviews on various sites. I initially chose not to, given the poor experience, but the repeated requests became excessive.