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Samantha Soto

United States

1 Reviews
1 Reads
0 Useful

1 review

TrustFares

SKETCH DO NOT USE

The reviews citing this travel site as a scam that tries to upsell you are accurate. The positive reviews are likely fake. My friend and I booked a flight with them on Dec 24 for January on French Bee airlines. We called Dec 26 since we had not received an e-ticket confirmation despite the site saying processing was 24 hours but we gave them the benefit of the doubt given the holidays (though all bookings should be automatic). Thankfully they didn’t charge our cards. They stated the ticket was delayed due to the holiday but we would have a ticket by mid-day the 27th. Today, on the 27th, I received an “urgent email that they needed verbal confirmation for my reservation- sketch but okay. I called to be told the ticket was on standby still for the original price but they could confirm a ticket now for $129 more than what was originally quoted. I said no I wanted to cancel and the individual I spoke to said he would send me an email with the updated details. I said no, I just wanted to cancel and I wanted an email confirming that the reservation was cancelled. At the time of this review, I did not receive a cancellation confirmation despite asking for one multiple times, and have now emailed them to ask for written confirmation of cancellation so they can’t charge my card.

2024-12-27