I find it hard to believe all the…
I find it hard to believe all the positive reviews about Greentoe. My offer was accepted but the status of my offer did not change for about a week. I sent an email to customer support asking if there was a problem to which I did not receive a response. Today I received an email stating that my offer had to be expired because they did not receive payment information. BS I was required enter all the payment information that was valid prior to submitting a offer if the CC payment information was incorrect the system would not have allowed me to make an offer. I don't believe this is a legit way of buying items as Greentoe does not operate as outlined on the website. I have tried calling the customer support number 888-840-0464 several times and just get a recording no one answers the phone. LEGAL QUESTIONS How can my offer expire if it was already accepted by Greentoe? Greentoe response - We are sorry to inform you that you did not clear the retailer's pre-authorization screening so we will be unable to process your order Response- pre authorization occurred when Greentoe validated my CC payment information prior to making an offer. At this point the CC information was accepted by all as a valid form of payment. Greentoe accepted the offer and the transaction was allowed to move forward so the payment was pre-authorized because the Greentoe process would not have accepted an un-authorized form of payment and an offer would not have been permitted. From Greentoe -Your offer was accepted but we never got payment information Response- all the payment info was entered prior to being allowed to make an offer. Greentoe had all the payment info they required. This contract is binding both ways the contract states the buyer cannot cancel the offer this applies to both buyer and Greentoe it appears Greentoe canceled the offer legal responses welcome