Item nothing like advertised & they won’t refund
The item was delivered NOT as pictured on their website at all. I bought a long sleeved down puffer coat for winter and it arrived as a cropped short sleeved coat. I requested a refund the next day in accordance with their website and they offered me to pay shipping and only offered to pay me back 30% of the original price of the defective clothing item. No where in their website does it say that refunds will only be offered back at 30%. Buyer beware this company is not professional and sent an email back with such small print that you cannot even read it! Zoom in and you will see they will only refund you 30% of your money once you pay to ship back back a defective item. Update: was NOT offered a full refund. Was offered 30% only and a coupon to stop again. The email was so small that you had to zoom in and take a photo of it and zoom in more on that screenshot to see the fine print that they would only give me 30% of my cost back. Their website gives a different return policy from what they will actually refund. Their response is a lie to sound good to trap people into buying their things. I have filed complaints as trying to work with the company has not yielded a refund even several months later.