Pretty good site and reliable
First things first I would say overall rhe experience is pretty good. When I had questions about my items and I contacted my agent within a day or two they responded to me and answered my question fully. As well as the quality control photos I recieved were good pictures and clearly showed what I needed to see about my pieces. Also even if it is joyabuys downtime there is a ai chat bot who always answers questions. It does not have the answer to every question you may have such as any questions regarding specific items to your haul but it’s better than being left completely in the dark until they open again. Overall I would say my experience was good and the customer service was not bad all messages sent to me were straight foward and civil. Overall I would definitely buy again