Terrible Service, Credit Card Theft - Stay Away from Hix.ai!
Review of Hix.ai I regret to say that Hix.ai is one of the worst companies I have encountered. If there was an option to choose a rating below zero, I would do it without hesitation. I signed up for their service and made a transaction based on the promises they made. After the initial charge, I found that the payment was unclear, and there were major issues with understanding what I was getting in return. But what really drove me crazy was the issue with my credit card information. Not only was I dissatisfied with the service, but the theft of my credit card information and the commitment to services I wasn’t aware of is extremely concerning. Hix.ai has no clear or effective way to cancel the transaction or recover the money I spent with them. Every contact with customer service was unhelpful and made me feel more and more stuck. I have a strong feeling that if my money is not refunded soon, I will have no choice but to pursue a class action lawsuit. This is completely unacceptable, and I won’t tolerate being taken advantage of. I would not recommend them at all. In fact, I feel that they are a company that exploits its customers, and there is no easy or convenient way to remove my credit card details from their system. It’s just outright theft. Needless to say, not only will I never use their services again, but I will also share this review with everyone I know to ensure no one else goes through the horrible experience I did. Stay away from them – it’s just not worth the headache.