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agit og

Germany

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1 review

GEEKWILLS

I bought a realme neo 7 on geekwills...

I bought a realme neo 7 on geekwills on December 11th, 2024 for $358. I paid with PayPal. The shipment took about 10-12 days to arrive. Unfortunately, I had to pay customs fees that were not fully refunded. When I asked support, I was only partially refunded. Unfortunately, when setting up the smartphone, it turned out that the Chinese version of the smartphone did not have a function (which geekwills unfortunately did not inform me of). Then I contacted support and they offered me a partial refund of $50. In the end, they did not refund the $50, but only $10. I recommend that you do not buy from geekwills because the company does not keep its word and you are not valued as a buyer. If you have problems, you will not get the appreciation and you will have to fight for your money. I am really very disappointed with geekwills

2025-01-02Helpful 1