Neptune 4 Max
I bought a Neptune 4 max July 2025, It’s never worked properly Elegoo did send me a new motherboard and display under warranty and it recognises itself as a Neptune 4 max now. I’ve followed all guidelines to get something to actually print and it doesn’t. I would like a full refund or partial refund or a completely new printer sent under warranty. I understand you can’t refund after 14 days but really it’s a joke. I shall never deal with Elegoo again. I’m not prepared to do anymore work to it as I’ve already bought some parts at my own cost.