Flawless technically + amazing customer support
From the technical perspective, Fozzy's VPS and Domain name services are flawless - but normally I do not expect anything less. What makes this hosting provider to stand out is the customer support service. It is a) always ultra fast, b) never "formal" - my (sometimes stupid) issues are always resolved in the most productive and friendly manner, no question was ever left unanswered. I really appreciate their customer-oriented approach.