Quick delivery/ Error in order.
Quick delivery - I ordered on 2 Jan 25 for my birthday and received on 11 January 25. Unfortunately I found one mistake in my order. I had ordered Journalsay 60mm*200cm Trees and Forest Series Vintage Plant Landscaping PET Tape Color: JD-SYL-05 And received some other PET tape. I wasn’t aware that substitutions were going to be made and assume this is a mistake. Unfortunately they provided a PET I do not like. I really wanted the one I actually ordered. The box was damaged but fortunately nothing inside was damaged. This is the first order I have ever made with Journalsay as I was curious but I am a bit disappointed that an error was made. I have yet to use the items I ordered. They appear to be lovely and I hope to make good use of them. Update 14 Jan 25: I contacted journal say and explained that I hadn’t received one of the products. They have quickly arranged for the correct item to be shipped to me. I have to say that their response was very quick and efficient. I have started using some of the items that I ordered and they are very pretty. There’s probably only one or two items I ordered which I probably wouldn’t order again. As this was my first time, I was overwhelmed by all the items I could order and had had a difficult time deciding what I should order. I have a better idea for next time.