They tried to charge my credit card for…
They tried to charge my credit card for R$470, even though it said on the website that it was a 7-day free trial and in Brazil it was R$0 for a limited time. Now they are claiming that I owe a bill for something that should not have been charged in the first place. In Brazil, consumers have the right to cancel their purchase. Article 49. The consumer may cancel the contract within 7 days of signing or receiving the product or service. Whenever the contract for the supply of products and services occurs outside of a commercial establishment, especially by telephone or at home, I do not recognize this purchase, since it was very clear on the website that I would have 7 free days. I want the outstanding bill to be canceled and my subscription to the platform as well, immediately, since I have not even used the service. Otherwise, I will take legal action. 14/01/2025 - I would like the outstanding charge to be cancelled, as I never used the service. Furthermore, I am constantly receiving emails regarding this value. I received an email from b****@smodin.io on 01/14/2024 at 1:26 pm. Could you please cancel the charge and the service, as I did not use it and will not use it and will not pay for a year of something that I will not use, I was informed about the free trial on the website and the charge was made before even completing a day test.