DISAPPOINTED...
Placed a non-custmized order on a Thursday. Per the website, non-customized orders ship in 24hrs. It is now Tuesday of the following week and it's still saying processing. When I checked later in the evening, I'd received an email with a tracking number for USPS. Not FedEx. When I check the tracking number, there is no delivery date. Pending pickup by USPS or delivery to USPS. Haven't received hair but very disappointed with the misleading information on the website. Regardless of the quality of the hair, I will most likely not use them again. Pretty sure I can find someone else that provides quality and honors the information on their website.