Worst Customer Service Ever
I have never dealt with worse customer service in my life. My robot would not charge, wash, or self empty and also had trouble mapping and finding the base. I contacted the customer support, sending numerous emails and videos of the problems. I have received very emails with very poor grammar and often not making much sense at all, and they are clearly not watching the videos or reading the emails as they completely disregard the problems I mention and ask for more videos of the broken robot. This has been going on for weeks now and I have not received any solution for the issues. The robot is still under guarantee as I only have it a few months. I do not recommend this to anyone absolutely awful product and service.