Today is Jan 29
Today is Jan 29, 2025 and finally got my refund. Only 4 months late and 50 phone calls and 50 emails with no response. I believe these positive reviews are false because of all the people I talked to, I never spoke with a Patty or a Misty. I think the employees at Passports and Visas write the reviews because they are absolutely useless as customer service reps. Phillip Diack should be investigated. I looked at his picture on line and he looks like a picture on the JC Penney website.