No real customer support (AI) .No refunds, be careful if you choose a membership package
I tried to get a refund, explaining the day that I got charged that I was not planning to use anymore the app, but the only customer service they have is a discord server, where you only get auto-replies by bots, the service is OK, but just be careful when you set up you membership packages, because they are not going to refund you or reply you even if you cancel the same day you got the charge Update 1 I tried to use the super message center to cancel a membership that I didnt even use, I cancel the same day that my previous membership expired, and a robot just replies you to read the articles. DONT PURCHASE THIS SERVICE Automatic reply" Dear user, we apologize for the inconveniences. Unfortunately, as our product automatically allocates fixed corresponding member-time network line resources for you after you purchase a membership, and this purchased resource cannot be returned, we regret to inform you that we are unable to provide a refund. Please refer to Article 10, Clause 2 of our user agreement for specific details. However, we are willing to provide further technical support to help resolve any issues you may have encountered. Thank you for your understanding and support. *Link to article on the website* Trustpilot dont let me add links