Aligners are ok, service is terrible
Aligners are great. However my top aligner cracked at night. I've been trying without any luck to get a replacement (it's my last one so i just need the permanent retainer mailed to me) for over 3 weeks. The aligner split into 2 pieces now and I could certainly have swallowed them if I wasn't careful. I was never instructed to stop wearing them. It's just been emails back and forth for weeks with almost Ai like ridiculous responses. Soured the entire experience as I watch my teeth slowly go back the way they were while they drag their feet on replacing the broken one.