Buyer beware
Buyer beware. Such a common statement for bad products or service but there is no other way to state it. The promise to make the buyer completely happy is not true. I asked for a wide shoe and received their regular width instead. They said I could order another pair at a 50% discount. I asked for a refund but the make that impossible too! Read their fine print in refunds and returns! I wish I would have… on the package that was sent to me the return address is in California. However, to get a refund you must send your product back to China at your expense! Very expensive. So, it makes impossible to send them back. It’s almost half of what I paid for the shoes. My advice is stick with Amazon, they are fair and reasonable if you have issues with a product sold on their website. If money is hard to come by do not buy Softsfeel products.