undependable, faulty product and terrible customer service
Avoid this company, there are many better options for eSIM, the customer service is terrible, oblivious and essentially useless, i exchanged over 50 messages with them and they didn’t help with any issues I had and their advice was ludicrous, I’m already in Portugal, my eSIM stopped working after 7 days and the advice was “turn on your data roaming”. I used several esims from them, they would suddenly stop working for a day or more, requiring several resets to make them working again, they also have a speed limit on their “unlimited” data eSIM, of which they don’t inform you and the customer service avoided answering my question about said speed limit several times. They are also using second rate network providers so the service coverage and speed are poor.