I paid extra for their express same‑day…
I paid extra for their express same‑day delivery service to send a Rakhi, and not only did it never arrive, the order is falsely marked as “delivered.” Their customer service is an absolute joke — you’re forced to deal with a useless bot that keeps repeating generic responses, and there’s no way to reach a real human being to fix anything. This platform has been one of the worst experiences I’ve ever had. I would strongly advise everyone to stay away. A complete waste of money, emotions, and time.